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5:16 pm
Thu April 24, 2014

Recall Woes Push Along GM's Cultural Reinvention

General Motors has yet to explain why it took 10 years to recall a faulty ignition switch. Some blame the culture. GM says it's working on that.
Uli Deck DPA/Landov

Originally published on Thu April 24, 2014 7:17 pm

General Motors has announced a big hit to first-quarter earnings, largely due to costs for recalls. Profits dropped nearly 90 percent from last year, with the company making a razor-thin profit of $100 million, GM said Thursday.

Meanwhile, GM has yet to explain why it took 10 years to issue one of the recalls for a defective ignition switch. Some critics believe the automaker's dysfunctional culture is to blame.

But the recall crisis could speed up a culture shift that's already underway. 

Customer-Focused

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U.S.
4:53 pm
Thu April 24, 2014

Postal Workers Protest At Staples Over Shift In Jobs

Postal workers take part in a march in Washington, D.C., on Thursday to protest the opening of U.S. Postal Service counters at Staples stores.
Meredith Rizzo NPR

Originally published on Thu April 24, 2014 7:17 pm

U.S. postal workers took to the streets Thursday to protest in front of Staples office supply stores around the country. At issue is a decision to open Postal Service counters in Staples stores — something they say is siphoning away union jobs.

The postal workers' grievances come as their employer faces pressures to find new avenues of business.

Both the American Postal Workers Union and the leadership of the U.S. Postal Service lay claim to be fighting for the same cause: safeguarding the long-term future of one of the largest employers in the country.

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Shots - Health News
4:53 pm
Thu April 24, 2014

Rural Hospitals Weigh Independence Against Need For Computer Help

Dr. Billy Oley (left) talks with Dr. William George in the Beartooth Billings Clinic in Red Lodge, Mont. The hospital became part of the Billings Clinic system in exchange for help with its digital medical records.
Eric Whitney for NPR

Originally published on Thu April 24, 2014 7:17 pm

One of the biggest challenges American hospitals face right now is moving to electronic medical records from old-fashioned paper files.

The switch is costing tens of billions of dollars, eating up tons of staff time, and it's especially tough for the country's 2,000 rural and small-town hospitals.

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All Tech Considered
4:53 pm
Thu April 24, 2014

Tech Giants Pony Up Cash To Help Prevent Another Heartbleed

Google is among several companies putting money into a fund to help safeguard the Internet from possible security flaws in open-source software.
Marcio Jose Sanchez AP

Originally published on Thu April 24, 2014 7:17 pm

Google, Intel, Facebook and many other tech giants are pooling their money together — for the first time — to fix a glaring hole in cybersecurity. They're launching a multimillion-dollar fund to protect open-source code — the code that anyone can use for free, and that often gets overused and underprotected.

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Asia
4:53 pm
Thu April 24, 2014

Internet Freedom Debate Stokes Rivalry Between Turkey's Top Two

Originally published on Thu April 24, 2014 7:17 pm

Transcript

AUDIE CORNISH, HOST:

Turkey has seen its share of political controversies lately, including large protests and a government ban of Twitter. Despite that, the ruling party appears to be maintaining its popularity. But now it may face a split in its highest ranks. There's competition brewing between its two main figures: President Abdullah Gul and Prime Minister Recep Tayyip Erdogan.

NPR's Peter Kenyon reports from Istanbul that many are wary of Erdogan's growing power.

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