Some Bank of America branches with drive-through tellers from Georgia to Texas have already closed the lanes, according to spokeswoman Tara Burke.
She wouldn't divulge exactly how many are closing. She did say the decision is not a cost-cutting move but a response to the way people are banking.
About 13 million customers bank by mobile phone and 29 million participate in online services. Among them is 19-year-old Brittney Sprague who says, "Not too many folks will really miss the drive-through teller because everybody uses apps. It's all about the new technology."
From the NPR Newscast: The BBC's Nick Bryant reports
Claims by the opposition in Syria that President Bashar Assad's forces used chemical weapons during an attack Wednesday near Damascus — killing scores of people, they say — are being followed Thursday by word that:
Of all the creatures in the sea, one of the most majestic and mysterious is the whale shark. It's the biggest shark there is, 30 feet or more in length and weighing in at around 10 tons.
Among the mysteries is where this mighty fish migrates and where it gives birth. Now scientists have completed the biggest study ever of whale sharks, and they think they have some answers to those questions.